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Terms and Conditions

 Welcome to Mind With Matter (“Company,” “we,” “our,” or “us”). By accessing or using our website, services, programs, or communications, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our services.



1. Use of Website and Services

Mind With Matter provides fitness, wellness, coaching, educational, and related informational services. All content on this website is provided for general informational purposes only and is not intended as medical advice.

By using our website or services, you agree to use them lawfully and in accordance with these Terms.



2. Eligibility

You must be at least 18 years old to use our services or submit personal information through our website or lead forms.



3. Services, Payments, and Cancellations

We reserve the right to:

  • Modify, suspend, or discontinue any service at any time
     
  • Set, change, or update pricing and payment terms
     
  • Refuse service to anyone for any lawful reason
     

Payments for services, memberships, or programs are due as outlined at the time of purchase. Refunds, cancellations, and pauses are governed by the specific terms of the program or agreement you enroll in.



4. Communications & SMS Messaging

By submitting your contact information through our website, forms, or lead ads, you may opt in to receive communications from Mind With Matter, including emails and text messages related to:

  • Appointments and scheduling
     
  • Program updates and coaching check-ins
     
  • Promotions and special offers
     

Message and data rates may apply.
You may opt out of SMS messages at any time by replying STOP.

For more details on how we collect and use data, please review our Privacy Policy.



5. Intellectual Property

All content on this website — including text, graphics, logos, videos, images, programs, and branding — is the property of Mind With Matter or its licensors and is protected by applicable copyright and trademark laws.

You may not:

  • Copy, reproduce, distribute, or modify content without written permission
     
  • Use our materials for commercial purposes without authorization
     

6. User Conduct

You agree not to use our website or services to:

  • Engage in unlawful or fraudulent activity
     
  • Harass, threaten, abuse, or harm others
     
  • Upload or transmit spam, malware, or harmful code
     
  • Impersonate any person or entity
     
  • Post hate speech, discriminatory content, or explicit material
     

We reserve the right to suspend or terminate access for violations of these rules.



7. Limitation of Liability

Mind With Matter is not liable for:

  • Errors or omissions in website content
     
  • Service interruptions or website downtime
     
  • Injuries, losses, or damages arising from participation in fitness or wellness activities
     

You acknowledge that participation in fitness and wellness programs carries inherent risks and agree to assume full responsibility for your participation.



8. Disclaimer

All services and content are provided “as is” and “as available.” We make no guarantees regarding outcomes, results, or uninterrupted access.



9. Account Suspension or Termination

We reserve the right to suspend or terminate user access or accounts at our discretion if these Terms are violated or if continued access poses a risk to our business or community.


10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of those websites.




11. Changes to These Terms

We may update these Terms & Conditions at any time. Updates will be posted on this page with a revised “Last updated” date. Continued use of our services constitutes acceptance of the updated terms.


12. Governing Law

These Terms are governed by and construed in accordance with the laws of the state in which Mind With Matter operates, without regard to conflict of law principles.


13. Contact Information

If you have questions about these Terms & Conditions, you may contact us at:

Mind With Matter -
[customerservice@mindwithmatter.life]
[504.782.3674]

Return and Refund Policy

 

Thank you for choosing Mind With Matter (“Company,” “we,” “our,” or “us”). We are committed to providing high-quality fitness, wellness, and coaching services. Please review this policy carefully, as it outlines how refunds, returns, and cancellations are handled.


1. General Policy

Due to the nature of our services — which include memberships, coaching, training programs, digital content, and scheduled sessions — all sales are final unless otherwise stated in writing.

We do not offer refunds for:

  • Used or partially used services
     
  • Missed sessions or classes
     
  • Digital content once access has been granted
     
  • Membership periods already started
     

2. Memberships

Memberships are billed according to the terms agreed upon at signup.

  • Membership fees are non-refundable once a billing cycle has begun
     
  • Cancellation requests must be submitted according to the cancellation terms outlined in your membership agreement
     
  • Failure to attend sessions or use the facility does not constitute grounds for a refund
     

Any approved cancellations will take effect at the end of the current billing period, unless otherwise specified in writing.


3. Programs, Challenges, and Packages

Programs, challenges, and prepaid packages (including semi-private training, challenges, and bundled services) are non-refundable once the program has started In limited circumstances, and at our discretion, we may offer:

  • A credit toward future services, or
     
  • A program transfer to another eligible offering
     

Credits have no cash value and must be used within the timeframe specified by Mind With Matter.


4. Digital Products and Online Content

All digital products, educational materials, and online programs are non-refundable once access is provided.


5. Medical, Health, or Personal Circumstances

We understand that unexpected circumstances can arise. Requests related to injury, illness, or other personal matters may be reviewed on a case-by-case basis, but approval is not guaranteed. Supporting documentation may be requested.


6. Chargebacks and Disputes

Initiating a chargeback without first contacting Mind With Matter may result in:

  • Immediate suspension of services
     
  • Removal from active programs or memberships
     

We encourage all clients to reach out to us directly so we can address concerns fairly and efficiently.


7. No Returns

Because Mind With Matter primarily provides services and digital offerings, returns do not apply.


8. Policy Changes

Mind With Matter reserves the right to update or modify this Return & Refund Policy at any time. 


9. Contact Us

If you have questions regarding this policy, please contact us at:

Mind With Matter
[customerservice@mindwithmatter.life]
[504.782.3674]

Copyright © 2023 Mind With Matter, LLC - All Rights Reserved.

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